Customer Service Skills for Success (Irwin Marketing) – Paperback – GOOD
Customer Service Skills for Success (Irwin Marketing) – Paperback – GOOD Product Id:0073545465 Condition:USED_GOOD Notes:Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc…
Customer Service: Skills and Concepts for Business
This textbook is the one I kept after the course ended for reference.
The Big Book of Flip Charts: A Comprehensive Guide for Presenters, Trainers and
With all the razzle-dazzle technology around, there’s still no more lively, informative, and audience-friendly way to make an impact than with flip charts. But using flip charts well is a skill. Here’s a book that provides you with the proven techniques that will make you shine.
