The Customer Service Intervention: Bottom-line Tactics for Front-line Manage…
USD 8.74 USD
Specifications
| Release Year | 2003 |
| ISBN | 9780874257434 |
| Type | Textbook |
| Format | Trade Paperback |
| Language | English |
| Subject Area | Business & Economics |
| Number Of Pages | 187 Pages |
A nice touch in this textbook is the self-assessment quizzes after each lesson.